Why is My Refrigerator Water Dispenser Not Working?

broken refrigerator water dispenser

Is the water dispenser on your refrigerator broken? If not, you can attempt to solve the issue by yourself or call Stanley Appliance Repair for professional refrigerator repair CITY, STATE.

There are several reasons for the water dispenser in a kitchen refrigerator to stop working. Again, some of the suggestions might sound a bit crazy. However, something as simple as an on/off switch on the refrigerator has been the culprit in some instances. Be sure to inspect the more obvious potential problems prior to moving forward with refrigerator repair. Let’s begin to cover this appliance repair issue and see all of the solutions we can reference for a broken water dispenser.

The reason for a water dispenser not working is typically either an installation issue, a filter issue or frozen water lines:

New Refrigerator Installation Issues

You just purchased a brand new refrigerator for your kitchen with a water dispenser, but it’s broken. The water dispenser must be hooked up to the home’s water line. That might be the reason for the issue.

If the brand new refrigerator is replacing a prior refrigerator that didn’t have a water dispenser or ice maker, there is a possibility that you don’t have a functioning water line near this area. Most of the time a water line is typically run from under a house either in a basement or crawl space. You can purchase this line at just about any hardware store and they’re very simple for the typical homeowner to install. Usually they have a a water shut-off valve, which is important so that if you ever need to move the refrigerator, you can shut off the water.

If there is a water line, is the valve turned on? The valve handle should be in line with the hose. And, is there water going through the pipe you have used to connect the water line? Obvious and basic questions, but items that need to be accounted for.

If you had to remove the refrigerator doors during installation the water dispenser isn’t plugged in. Check the owner’s manual to find the wire harness for that particular model of refrigerator. Be sure that it’s plugged into the refrigerator.

Once the water line is connected, usually there’s air in it. So, lifting and lowering the water dispenser control on the refrigerator to get the air out of it is necessary.
Filter Issues

On some of the popular refrigerators, there are different filters. These filters could “expire”, clog or freeze. All of the filters are dependent on the model and type of refrigerator. If your filter is clogged it might cause slow filling or no flowing period. It’s recommended that your filter be replaced every 6 months. Replacing filters in a refrigerator can be difficult. If you have hiccups, go online or call us and learn the proper method to change a filter.

One idea is to fill the filter with water prior to installation. Typically the water filters take a long time to fill up, which could cause you to believe the water dispenser on the refrigerator isn’t working. You will want to read the directions if all else fails. To ensure it is not air caught in the lines, depress the dispenser lever for about 5 minutes.

A frozen water tank might be the source of the issue as well in some refrigerators. If the water tank freezes it will begin to leak onto the fresh food bins. Low amounts of food inside of the fresh food bins can cause freezing.